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ClosedPretoriaSecurity, Safety, Fire & Emergency

Fraud Hotline Call Centre Hosting (RFQ)

City of Tshwane

Tender overview

Tender number
162577
Organisation
City of Tshwane
City
Pretoria
Province
Gauteng
Delivery location
Cnr Madiba and Sisulu Street, Pretoria (PRETORIA)
Publication date
16 July 2026
Procurement type
Services
Opportunity type
Rfq
Procurement method
Request for Quotation

Summary

Appointment of a service provider to host the City of Tshwane’s fraud hotline facilities at its own call centre for six months.

The City of Tshwane invites bids for the appointment of a service provider to host the municipality’s fraud hotline facilities at the provider’s own call centre. This is a re-advertisement, with bids submitted via the stated online platform.

Categories

  • Security, Safety, Fire & Emergency
  • Security Guarding Services
  • ConsultingServices

Tender details

Requirements

  • Host the City of Tshwane’s fraud hotline facilities at the service provider’s own call centre.
  • Provide fraud hotline call-centre hosting services for six months.

Keywords

  • fraud hotline
  • call centre
  • hotline facilities
  • fraud reporting

Compulsory briefing

No briefing session listed

The official source states that no briefing session is scheduled for this tender.

Special conditions

Bidders should therefore not deposit their bid responses in the tender box but respond to the bid on the online platform https://portal.us.bn.cloud.ariba.com/dashboard/public/appext/comsapsbncdiscoveryui#/RfxEvent/preview/1110018927?anId=ANONYMOUS by no later than 10:00 on 28 July 2026.

Documents

1 listed
  • Q01-01-2026-27 QUOTATION DOCUMENT.pdfpdf · Published 16 July 2026 · Updated 16 July 2026

Contact information

Contact person
Ellaine Nkoana
Organisation
City of Tshwane
Email
ellainen@tshwane.gov.za
Telephone
012-358-4027

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