ClosedGautengTelecommunications & Broadcasting

WhatsApp Business API AI Omnichannel Platform (RFQ)

The South African Qualifications Authority (SAQA)

Tender overview

Tender number: 163303
Organisation: The South African Qualifications Authority (SAQA)
City: Unavailable
Province: Gauteng
Delivery location: 189 Lunnon Road, Hillcrest Office Park, Hillcrest, Pretoria, 0083
Publication date: 23 July 2026
Procurement type: Services
Opportunity type: Rfq
Procurement method: Request for Quotation

Summary

RFQ for a WhatsApp AI-enabled omnichannel communication platform for SAQA, including implementation, integration and support.

The scope covers provisioning of a WhatsApp AI-enabled omnichannel communication platform for SAQA. Required services include implementation, integration, and support.

Tender details

Requirements

Provision of a WhatsApp AI-enabled omnichannel communication platform for SAQA
Implementation of the WhatsApp Business API solution
Integration services
Support services

Expected deliverables

WhatsApp AI-enabled omnichannel communication platform provisioned for SAQA
Implemented and integrated solution
Support services

Keywords

WhatsApp Business API
AI-enabled omnichannel communication platform
implementation
integration
support

Compulsory briefing

No briefing session listed

The official source states that no briefing session is scheduled for this tender.

Special conditions

N/A

Documents

1 listed

RFQ2026-27-30 WhatsApp Business API Solution.pdfpdf · Published 23 July 2026 · Updated 23 July 2026Open

Contact information

Contact person: Phumudzo Silimela
Organisation: The South African Qualifications Authority (SAQA)
Email: PSilimela@saqa.org.za
Telephone: 012-431-5000

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Closing date and time

31 Jul 2026, 13:00 SAST

Closed

Tender number: 163303
Status: Closed
Publication date: 23 July 2026

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