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ActiveGautengTelecommunications & Broadcasting

WhatsApp Business API AI Omnichannel Platform (RFQ)

The South African Qualifications Authority (SAQA)

Tender overview

Tender number
163303
Buyer
The South African Qualifications Authority (SAQA)
City
Unavailable
Province
Gauteng
Delivery location
189 Lunnon Road, Hillcrest Office Park, Hillcrest, Pretoria, 0083
Publication date
23 July 2026
Procurement type
Services
Opportunity type
Rfq
Procurement method
Request for Quotation

Summary

RFQ for a WhatsApp AI-enabled omnichannel communication platform for SAQA, including implementation, integration and support.

The scope covers provisioning of a WhatsApp AI-enabled omnichannel communication platform for SAQA. Required services include implementation, integration, and support.

Categories

  • Telecommunications & Broadcasting
  • Internet Connectivity
  • Services

Tender details

Requirements

  • Provision of a WhatsApp AI-enabled omnichannel communication platform for SAQA
  • Implementation of the WhatsApp Business API solution
  • Integration services
  • Support services

Expected deliverables

  • WhatsApp AI-enabled omnichannel communication platform provisioned for SAQA
  • Implemented and integrated solution
  • Support services

Keywords

  • WhatsApp Business API
  • AI-enabled omnichannel communication platform
  • implementation
  • integration
  • support

Compulsory briefing

No briefing session listed

The official source states that no briefing session is scheduled for this tender.

Special conditions

N/A

Documents

1 listed
  • RFQ2026-27-30 WhatsApp Business API Solution.pdfpdf · Published 23 July 2026 · Updated 23 July 2026

Contact information

Contact person
Phumudzo Silimela
Organisation
The South African Qualifications Authority (SAQA)
Telephone
012-431-5000

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