ClosedNewcastleTelecommunications & Broadcasting
VoIP Telephone System and Call Centre Services (RFP)
Tender overview
- Tender number
- 164555
- Organisation
- Newcastle Local Municipality
- City
- Newcastle
- Province
- KwaZulu-Natal
- Delivery location
- 37 Murchison Street, Newcastle, 2940
- Publication date
- 4 August 2026
- Procurement type
- Services
- Opportunity type
- Rfp
- Procurement method
- Request for Proposal
Summary
RFP for the supply, delivery, implementation and maintenance of a multi-site VoIP telephone system with call centre services for Newcastle Local Municipality.
Supply, delivery, implementation and maintenance of a multi-site VoIP telephone system with call centre services for a period of 36 months. Bid condition indicates 80% functionality. A compulsory briefing session is scheduled at the Municipal Civic Centre, 37 Murchison Street, Newcastle.
Categories
- Telecommunications & Broadcasting
- Telephony, VoIP And PABX Systems
- Services
Tender details
Requirements
- Supply and deliver a multi-site VoIP telephone system
- Implement the multi-site VoIP telephone system
- Provide call centre services
- Maintain the multi-site VoIP telephone system for the contract period
Expected deliverables
- Multi-site VoIP telephone system supplied and delivered
- Implemented VoIP telephone system
- Call centre services during the contract period
- Maintenance of the VoIP telephone system
Keywords
- VoIP
- telephone system
- call centre services
- multi-site
- implementation
- maintenance
Compulsory briefing
- Attendance
- Compulsory
- Date and time
- 19 Aug 2026, 13:00 SAST
- Venue
- Boardroom B201, 2nd Floor Municipal Civic Centre, 37 Murchison Street Newcastle.
Special conditions
80% Functionality
Documents
1 listed- A038-2024-25 BID DOCUMENT.pdfpdf · Published 4 August 2026 · Updated 4 August 2026Open
Contact information
- Contact person
- Mr Mzomuhle Nkosi
- Organisation
- Newcastle Local Municipality
- Telephone
- 034-328-7680
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