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ActiveGautengGeneral Goods, Retail & Consumer Supplies

RAF 2026 00049

Road Accident Fund

Tender overview

Tender number
165535
Organisation
Road Accident Fund
City
Unavailable
Province
Gauteng
Delivery location
420 Witch-Hazel Avenue, Eco Glades 2 - Centurion - Pretoria - 0046
Publication date
13 August 2026
Procurement type
Services
Opportunity type
Unspecified
Procurement method
Request for Bid(Open-Tender)

Summary

APPOINTMENT OF A SERVICE PROVIDER FOR THE LICENSING, HOSTING, MAINTENANCE, SUPPORT AND ENHANCEMENT OF THE TELVIVA TELEPHONY, QUEUEMETRICS REPORTING, CALL CABINET RECORDING, NICE WORKFORCE MANAGEMENT (WFM) AND CALLBI SPEECH ANALYTICS SOLUTION FOR THE ROAD ACCIDENT FUND (RAF)

APPOINTMENT OF A SERVICE PROVIDER FOR THE LICENSING, HOSTING, MAINTENANCE, SUPPORT AND ENHANCEMENT OF THE TELVIVA TELEPHONY, QUEUEMETRICS REPORTING, CALL CABINET RECORDING, NICE WORKFORCE MANAGEMENT (WFM) AND CALLBI SPEECH ANALYTICS SOLUTION FOR THE ROAD ACCIDENT FUND (RAF) FOR A PERIOD OF THIRTY-SIX (36) MONTHS

Categories

  • General Goods, Retail & Consumer Supplies
  • Services

Compulsory briefing

Attendance
Not compulsory
Date and time
27 Aug 2026, 13:00 SAST
Venue
Unavailable

Special conditions

N/A

Documents

1 listed
  • Annexure B Approved maintenance schedule.pdfpdf · Published 13 August 2026 · Updated 13 August 2026

Contact information

Contact person
Tshiamo Motitswe
Organisation
Road Accident Fund
Email
Tshiamomo@raf.co.za
Telephone
012-429-5645

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