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SASSA-11-26-ICT-HO

South African Social Security Agency

Tender overview

Tender number
170770
Organisation
South African Social Security Agency
City
Unavailable
Province
National
Delivery location
501 Prodinsa Building; Cnr Steve Biko (Beatrix) and Pretorius streets, - Arcadia - Pretoria - 0083
Publication date
17 September 2026
Procurement type
Services
Opportunity type
Unspecified
Procurement method
Request for Bid(Open-Tender)

Summary

The South African Social Security Agency hereby invites proposals for the appointment of a service provider for the provision of a Cloud-Based Omnichannel Contact Centre as a Service (Ccaas) and Contact Centre Operations services for the South African Social Security Agency for a

The South African Social Security Agency hereby invites proposals for the appointment of a service provider for the provision of a Cloud-Based Omnichannel Contact Centre as a Service (Ccaas) and Contact Centre Operations services for the South African Social Security Agency for a period of three (3) years.

Categories

  • General Goods, Retail & Consumer Supplies
  • Services

Compulsory briefing

No briefing session listed

The official source states that no briefing session is scheduled for this tender.

Special conditions

Refer to Terms of Reference , Paragraph 17.1

Documents

1 listed
  • SASSA 11-26-ICT-HO.zipzip · Published 17 September 2026 · Updated 17 September 2026

Contact information

Contact person
Mr. Mandla Sibeko
Organisation
South African Social Security Agency
Email
ccaasbid@sassa.gov.za
Telephone
012-400-2634

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