- Closing date
Cancellation
Official eTenders status: Cancelled. Source: https://www.etenders.gov.za/Home/TenderFilter/?status=4&tenderNumber=RFP%2FSB%2F073%2FINDEPENDENT-CUSTOMER-SATISFACTORY-SURVE&start=0&length=10&draw=1 ; OCID: ocds-9t57fa-170888. Status evidence is archived by source refresh. No winner, value or award date is inferred.
Recorded 19 Oct 2026, 14:14 SAST
Overview
The South African Civil Aviation Authority seeks an experienced research company or agency to conduct an independent, mixed-methods survey of its clients, measure the Customer Satisfaction Index, assess service delivery and recommend improvements. The RFP is marked as re-issue; the current official portal reports the tender as cancelled.
- Purchase industry
- Management and Strategy Consulting
- Category
- Research and Knowledge Services
- Platform reference
- TD-786554FEE8FC437DA70BE4BBF7C78A04
- Buyer procurement reference
- RFP/SB/073/INDEPENDENT-CUSTOMER-SATISFACTORY-SURVEY/COMMS/2026-2027-RE-ISSUE
- Latest publication
- · Version 1
Work locations
- Gauteng
View open tenders from South African Civil Aviation Authority
Sign up to view this tender free
Create a free account and set up or join a supplier company to read the full brief and download buyer documents. No paid plan needed.